30-Day Money-Back Guarantee
Our guarantee to you:
Because we're 100% confident that your expectations will be exceeded with our products, we offer a 30-day money-back guarantee (see terms below). If you're not satisfied for any reason, just return the product within 30 days of purchase for a refund.
NOTE: A refund of your purchase will be provided, minus these charges:
- Shipping charges are non-refundable
- A $4.00 non-resalable fee for each product returned
EXPLANATION: When we ship our software to a customer, we only ship new, never-before-used units. For units returned to us, we are unable to re-sell those units to other customers. For this reason, we cannot assume the lost cost of materials for these non-resalable units, and a $4.00 non-resalable fee is charged for each product returned. For example, if you you order 2 products from us and return them within 30 days, we will refund your total purchase amount minus shipping costs and $8.00 (2 units x $4.00 each).
Contact us at firstname.lastname@example.org, or call (414-525-8005). If you're having trouble with your software, call first before returning for a refund.
To return a product within 30 days of purchase, please contact us at email@example.com to obtain our mailing address.